Privacy policy
Last updated: 12 November 2026
This policy explains what personal information Creative Team collects through creative-team.co.il, why, who receives it, and how you can exercise your rights. It follows Israel's Protection of Privacy Law, 5741-1981, as amended by Amendment 13. If this English version and the Hebrew version differ, the Hebrew version applies.
Who is responsible for your information
The controller is Creative Team (קריאטיב טים), a business owned by [full name], licensed dealer (Osek Murshe) no. [number].
- Email: chen@creative-team.co.il
- Phone: +972 55-292-8701
What we collect
| Information | When |
|---|---|
| Name and mobile number | When you fill in the contact form (required fields) |
| Type of business and your message | If you choose to fill them in (optional) |
| Conversation content and phone number | If you contact us by WhatsApp, phone or email |
| Technical data: IP address, browser type, time of access | Logged automatically by our hosting provider's servers, for security and abuse prevention |
This site does not use advertising or tracking cookies and runs no third-party analytics. Our fonts are hosted on our own server, so browsing the site sends nothing to external font services. If we add such a tool later, we will update this policy and ask for your consent where required.
Why we use it
- To reply to your enquiry and send you a quote.
- To provide the service if you become a client, including scheduling, invoices and support.
- To keep the site secure and prevent misuse of the form.
- To meet legal obligations, such as bookkeeping.
We will not send you marketing messages without your separate, explicit consent.
Do you have to give us this information?
There is no legal obligation to give us any information. It is your choice. If you do not give a name and phone number, we cannot reply through the form. You can always contact us directly by WhatsApp, phone or email.
Who receives it
We do not sell personal information or pass it to others for marketing. We share it only with those who help us provide the service, and only as much as needed:
- Our website hosting provider: [provider].
- The email service that delivers enquiries to us: [provider].
- WhatsApp (Meta), if you choose to contact us there. WhatsApp's own privacy policy applies.
- Our accountant, if you become a client and an invoice is needed.
- Competent authorities, where the law requires it.
Some providers may store data on servers outside Israel. Such transfers follow the Protection of Privacy (Transfer of Data to Databases Abroad) Regulations, 5761-2001.
How long we keep it
- Enquiries that did not lead to work together: up to 24 months from your last contact, then deleted.
- Client details and accounting records: for as long as the law requires.
Security
The site runs over an encrypted connection (HTTPS). The form is protected against automated submissions and flooding, and all data is checked on the server. Access to your information is limited to those who need it to serve you. No measure guarantees complete protection, but we work to keep the risk low.
Your rights
- Access: ask to see the information we hold about you (section 13 of the Law).
- Correction and deletion: ask us to correct information that is wrong, incomplete or out of date, or to delete it (section 14).
- Withdrawing consent: withdraw your consent to be contacted at any time.
To exercise a right, email chen@creative-team.co.il. We may ask for details to verify your identity. We will reply within 30 days. If you are not satisfied, you can contact Israel's Privacy Protection Authority.
Minors
The service is meant for business owners and is not directed at anyone under 18.
Changes
If we change this policy, we will update the date at the top of this page. Material changes will also be shown on the site.